Scene: A sunny and calm Saturday afternoon in Everytown, USA. Switch to interior of Best Buy, Customer Service desk.
Protagonist: Excuse me, I need to return this. [Places blue brick in box on desk.] The touch screen doesn't seem to be as responsive as it used to be and the left trigger button is sticking. Oh yeah, I have the 2-year warranty. [The protagonist shakily lifts up a wrinkled pamphlet.]
Customer Service Representative: [Takes package and pamphlet.] Hold on one moment, I'll have to check things out in the back.
P:Okay. [Stands, biting fingernails.]
Some long, awkward moments pass. The Customer Service Rep comes back to the front.
CSR: You're all set. Why don't you go get a replacement? We'll just do a switch.
P: [squeaks] Yes! [All but runs to the Nintendo section of the store and comes back gingerly carrying the box of a new shiny, shimmering DS Lite.]
CSR: You just did this so that you can get the pink one!
P: . . . No comment.